Detailed Business Process Model Description : Apply Miscellaneous Charges Description : 2.1 Request to Cancel Billable Charge

2.1 Request to Cancel Billable Charge
See Apply Miscellaneous Charges on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: If CSR or Authorized User decides to cancel existing Billable Charge, CSR or Authorized User changes specific Billable Charge status to Canceled. Note: Cancelled Billable charges will not be used in billing.

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