Detailed Business Process Model Description : Apply Miscellaneous Charges Description : 1.2 Refer to 3.3.2.2 Start Non-Premise Based Service

1.2 Refer to 3.3.2.2 Start Non-Premise Based Service
See Apply Miscellaneous Charges on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: If Customer doesn't have Billable Charge Service Agreement, CSR creates it. Refer to 3.3.2.2 Start Non-Premise Based Service
Note: Some Companies prefer to create Billable Charge automatically when Billable Charge Service Agreement is activated (e.g. One off charges) IT could be done by configuring appropriate SA Type Start Option and providing Billable Charge Template.
 

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